Start Your Resole

For a quote contact us with photos of your shoes and specific damage to: matt@verticalresole.com

Order Request

Date

MM

DD

YYYY

Dropping off or mailing shoes: 2 Shoe Limit - no attached carabiners or webbing.

Please note, at this time we are initiating a 12 week turnaround for one pair, and an extra week for each additional pair, due to unusually high levels of resole orders and the need to catch back up on our normal resole production.

Vertical World North

Seattle Vertical World

Yakima High Steppe Climbing Center

Mailing

Pro Tip: We recommend posting your shoes Priority Mail with tracking in a Tyvek Bag/Envelope. Ask USPS, as they carry a 15x12 large flat TYVEK envelope for free when you mail Priority.

Danger! Don't Lose Your Shoes! Do not mail in those brown or white cellulose envelopes as they will rip out!

First and Last Name

Email

Street Address

Please Include Unit or Apt Number

City

State

Zip Code

Cell Number

(###)

###

####

Brands and Styles

At this time we are not resoling “no-edge” shoes, such as, (such as Futura).

We stitch or patch split innersole toes, but, are not resoling shoes with large gaping holes through the toe cap rubber and through the suede inner sole, so that part of the suede is missing. However, feel free to contact us with a photo of the damage to matt@verticalresole if you have questions.

We do not resole approach shoes.

Notes or Concerns?

Our Vertical World Receiving Schedule from Seattle and North Gyms:

Apx Every Week

Next Yakima High Steppe Pickup Date: Weekly

Services

Resole a Pair

(1/2 Sole)

$45 or $50

for high end shoes with distinct split soles such as Skwamas, Solutions, Instincts: $50

Resoling all others with 4mm XS Grip 2, 4mm XS Edge, or C4 Stealth and Neofuse: $45

Resoling all others with 5mm XS Edge: $50

At this time we are not resoling “no-edge” shoes, such as, (Futura, Genius, Maverink, Speedster). We do not resole approach shoes.

Also Need a Toe Cap?

$12 per shoe

(You cannot get a toe cap or rand repair without a resole as the rand/toecap runs underneath the sole.)

Toe Caps: $12 each shoe

We are not resoling shoes with large holes all the way through the shoes.

There is an additional charge of $5 to $10, per shoe, for any hand stitching or patching in a more challenging and involved resole.

Or Toe Cap + Rand Repair

$15 per shoe

Large Toe Caps or Toe Caps + Rand Repair left, right or both: $15 each shoe

If you do lots of crack climbing a toe cap may not cover all the damage to the rand. (Sidewall of the shoe).

We will only replace your toe caps and repair rands if you need them.

FAQs

I’m local or live in the Seattle Area, can I avoid a shipping fee?

We have a customer drop off & pick up service with Vertical World Seattle and Vertical World North. If you live in the Yakima area, or you are passing through we offer the same service at High Steppe Climbing Center. If you choose to use this service complete a Request Form on our site. And, fill out a Repair Tag at the front counter at the gym. NOTE: This service typically extends the length of the turnaround time. Yet, saves you from shipping costs. Please no carabiners or webbing on your shoes.

How can I send you my shoes?

Ship to:

Vertical Resole 5605 Marilane St. Yakima WA 98908

We recommend you ship to us with flat rate USPS boxes or padded envelopes or Priority USPS Tyvek. Even cheaper, your own Tyvek shipping bag USPS Priority, so that you can track your package. Again no carabiners or webbing on your shoes.

Be Careful to not send shoes in those brown cellulose padded mailers. They are not sturdy enough for your shoes. We don’t want you to lose your shoes.

What’s the return shipping costing me?

USPS Priority Return Shipping will be charged when billed according to weight and dimensions.

When will I be charged?

We charge you after accessing your shoes, confirming with you the work needed, and providing a cost estimate to complete the resole. Upon your ok we start the resole, and just prior to returning your repaired shoes we email you an Invoice via a secure payment method, which allows you to pay online.

Will I be charged sales tax?

The State of Washington requires Washington State tax on services rendered for customers in the state of Washington. Therefore, you will be taxed for services at our location in Yakima Washington at 8.3%. Folks shipping from out of state will not be charged sales tax.

About

High performing rock shoes give you an edge when it comes to vertical success. I get very attached to my rock shoes. They’ve been integral to all my achievements on outdoor routes. Rather than throwing away shoes you trust, Vertical Resole is available to bring your trusty pair back to life.
Anyone who knows me, knows that climbing is my unmitigated passion. I’ve been climbing for over four decades in many different genres - sport, trad, alpine and gym climbing. And, I’ve been a proper fan of resoling climbing footwear, since it became available.
I was taught the craft of resoling from my mentor, John Ramuta, a 3rd generation cobbler with over three decades of rock-shoe resoling experience. My climbing experience and excellent resoling training guarantees detailed workmanship and care of your rock climbing footwear.

Meet Matt

Matt Kerns grew up rock climbing, hiking, backpacking, mountaineering, and skiing in the mountains around Yakima Washington at an early age. He went on to climb several of Washington’s finest alpine routes and visit many of it’s unique cragging destinations. Matt has opened several new sport climbs throughout Western and Central Washington. On the rare occasion when the conditions are right in the state he also chases frozen waterfalls. He enjoyed a long professional career in retail management with REI which allowed him to stay immersed in the outdoors and take time to climb outside the boundaries of his home state including; Alaska, Peru, Pakistan, Tajikistan, Kyrgyzstan, and Czech Republic.